Now onboarding South East Michigan businesses

Enterprise-grade IT, with a local managed IT services provider that actually picks up.

Pinnacle IT Partner manages the networks, servers, and security that keep your business running — with documentation you can see anytime and a help desk that responds in minutes, not days.

Talk to an MSP engineer See what we manage

< 15 minAverage ticket response

99.9%Managed network uptime

24/7Monitoring & alerting

What we manage

Everything between your desk and the internet — managed IT services for Michigan businesses.

One team for the network, the servers, the security, and the people who need help using them.

Managed IT Services

Proactive monitoring, patching, and maintenance for every workstation and server on your network.

Network Design & Support

Firewalls, switches, and Wi-Fi configured, documented, and monitored so outages get caught before you notice.

Cybersecurity

Endpoint protection, email filtering, and staff training built around how attacks actually reach small businesses.

Cloud & Backup

Microsoft 365 administration and automated, tested backups so a bad afternoon never becomes a bad week.

Help Desk

A real person answers the phone. Most tickets are resolved remotely the same day they're opened.

IT Consulting & Planning

Budgeting, vendor management, and a roadmap for what your infrastructure needs before it becomes urgent.

How we get started

From first call to fully managed, in four steps.

No lengthy migrations or surprise downtime — we document as we go.

Network assessment

We audit your current network, servers, and security posture to see what's working and what's a risk.

Onboarding & documentation

Monitoring agents and documentation go on every device, so your whole environment is visible from day one.

Stabilize & secure

We close urgent gaps first: patching, backups, endpoint protection, and access controls.

Ongoing management

24/7 monitoring and a help desk take over, with regular reviews as your business grows.

Who we work with

IT support for growing Michigan businesses across industries.

A snapshot of the kinds of teams we manage day to day.

Manufacturing

A 60-employee manufacturer needed factory-floor and office networks unified under one monitored system after years of ad hoc fixes. We consolidated their infrastructure and cut unplanned downtime to near zero.

South East Michigan · 3 locations

Professional Services

A law firm handling sensitive client data needed provable security controls for compliance. We implemented endpoint protection, email filtering, and documented policies their insurer signed off on.

Metro Detroit · 35 employees

Healthcare

A multi-provider clinic had outgrown its previous IT vendor's response times. Our help desk now resolves most tickets same-day, with 24/7 monitoring on every workstation and server.

Ann Arbor area · 4 clinics

Get in touch

Talk to an MSP engineer about your network.

Tell us a bit about your business and we'll follow up within one business day.

Phone
(734) 681-0047

Email
info@pinnacleitpartner.com

Service Area
South East Michigan

Support Hours
24/7 monitoring & alerting · help desk available business hours